Shipping & Delivery
Shipping Carrier
Membrane Solutions ships with FedEx, UPS, and USPS for our deliveries.
Processing Orders & Shipping
Shipping Area
For retail online purchases, we now offer shipment to the United States, Canada, and Mexico. Other countries are unavailable at present.
We offer free shipping on all orders to the US. However, a few remote areas cities (PR, AK, HI, GU, AA, AE, AP) may not support our free shipping policy and we will charge you a remote area fee based on the product weight. If you want to check the remote area charges for your orders, please kindly email service@mspurelife.com with your country and postcode
Undeliverable Packages
If this occurs, please contact us at service@mspurelife.com to arrange reshipment.
Processing Time
We process orders 5 days per week, Monday through Friday. Please allow 1-2 business days for order processing after you have placed your order. All Standard Shipping orders ship via several methods including UPS Ground, FedEx Ground/Home Delivery, or USPS Priority/First Class Mail. For the delivery time, please refer to the table below:
| Country | Warehouse | Shipping Method | Delivery Time | Shipping Fee |
| United States | US Warehouse |
Free |
3-5 Days | Free |
| US Remote Areas | US Warehouse |
Standard Shipping | 3-5 Days | $40 |
| Canada/Mexico | US Warehouse |
Standard Shipping | 3-5 Days | $40 |
| Canada | Canadian Warehouse |
Standard Shipping | 3-5 Days | $10 |
| All Other Countries | / | / | / | / |
PS: The Canadian warehouse is only suitable for the shipment of MAS3, MASB5 and MS601 models.
Note:
If you require a Commercial Invoice. Kindly contact us at service@mspurelife.com